Activate my travel credit

Please use this form to let us know that you would like us to change your trip for credit.
Your booking will be credited with the amount you paid for your trip at the time of booking.
You can use this credit for another Stray trip in any region Stray operates.

Once you have selected a new trip in a different region, your credit will be converted to the relevant currency (NZD for New Zealand trips, AUD for Australian trips, USD for Asia trips) at the rate that was correct on the date that you purchased it.

If you have more credit than you need, you can gift credit to a friend as credit cannot be refunded.

Read our Terms and Conditions for using credit.

Thanks for choosing our credit option! We're looking forward to seeing you on a Stray trip in the future.

1. First name:

2. Last name:

3. Booking number (if you know it):

4. Your email address *This question is required. This question requires a valid email address.

5. Which country were you planning to travel in? *This question is required.

6. Which tour/pass did you have? *This question is required.